These terms govern your use of yourlaptoprepair.fun and your booking of a repair through the workshop network. By using the site or booking a job, you agree to them. Please read them before you send a request.

1. Who these terms are between

They are an agreement between you and Your Laptop Repair LLC, 1210 SW 12th Ave, Suite 300, Portland, OR 97205, United States. We coordinate requests and match them to independent workshops. The repair itself is carried out by an independent workshop, which is responsible for its own workmanship, and which may have terms of its own that it will show you.

2. The service we provide

We receive your request, read it, match it to a workshop in the network, and pass on the estimate and the outcome. We are not the repairer. We do not examine laptops ourselves and we do not set the price of a repair; the matched workshop does that in a written estimate. We are an independent coordination service and are not affiliated with, endorsed by or sponsored by any manufacturer.

3. Estimates and authorisation

An estimate is based on the fault you describe and the model you identify. It is not a fixed price for an unseen fault. No work is opened, ordered or billed until you authorise it in writing. If the workshop finds a further fault, it must stop and seek your fresh authorisation before continuing. Where a diagnostic charge applies, it is stated before the diagnosis begins. An estimate is not a promise that no other fault exists.

4. Your responsibilities

• Give accurate information about the laptop, its model and its history, including any previous repair.
• Back up your data before the laptop leaves your hands. You are responsible for your own files.
• Remove cards, media and any item lodged inside the machine.
• Pack a mail-in job to a standard that will survive transit, and insure it.
• Pay the agreed price once the repair is complete and tested.

5. Limits of liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, we are not liable for indirect or consequential loss, for loss of profit or business, or for loss of data that was not backed up. Where we are found liable, our total liability is limited to the amount you paid for the repair concerned, or to the replacement value reasonably attributable to the item, whichever is lower. The workshop is responsible for the physical work it carries out, and the warranty described on the warranty page applies to that work.

6. Governing law

These terms are governed by the laws of the State of Oregon, United States, without regard to its conflict of law rules. Where local consumer law in your own country gives you rights that cannot be set aside, those rights are unaffected by this clause.

7. Dispute resolution

If a dispute arises, the first step is to raise it with the coordinator in writing and allow a reasonable period for resolution. If it is not resolved, it will be settled by binding arbitration on an individual basis, and you and we each waive the right to a hearing before a jury and to participate in a class action or class arbitration, to the fullest extent the law allows. You may opt out of arbitration by writing to [email protected] within thirty days of first accepting these terms. Claims that may not lawfully be arbitrated, and claims suitable for small claims court, are excluded from this clause.

8. Severability

If any part of these terms is found unenforceable, that part is limited or removed to the smallest extent necessary, and the rest of the terms remain in full force.

9. Changes

We may update these terms. The version published here is the current one, and material changes apply to bookings made after the change is posted.